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Absolutely, we want to help our customers have furniture ready to serve without any business disruption. Please talk to our team about on-site installation charges.
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Part-Assembled means we have put some parts of the furniture together eg. Seat units but the whole piece still needs to be assembled. All products come with instructions and take approximately 30 minutes per table to fix together. For fully assembled furniture, talk to our team about installation at your venue on 01926 889922.
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No, you do not need to treat indoor furniture but you may need to tighten fixings (nuts and bolts) periodically if the furniture becomes rocky or loose.
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All of the wooden furniture is pre-treated with lacquer to enhance the wood protection. Refer to the care and maintenance guides for how to re-treat these products to ensure longevity and comply with the guarantees.
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Typically, a lacquered table top will not be susceptible to mug rings. Only heat or chemical damage may affect surfaces, ensure any spillages are wiped up quickly. The best practice is to put mats and coasters, or a table covering on the tables if you are concerned about wear and tear.
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No, we can only supply spare fixings. If your product is under structural guarantee from us then please get in touch.
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Absolutely, we want to help our customers have furniture ready to serve without any business disruption. Please talk to our team about on-site installation charges.
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Yes. Finance is available through Systems Finance Ltd. Call our team for more information and the process for finance packages on 01926 889922.
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Quotes are valid for 30 days; the expiry date is detailed in the quote documentation.
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We strive to supply high-quality outdoor furniture that is fit for high-frequency hospitality use. We offer guarantees on most of the furniture products from 1-5 years structural guarantee for commercial use. For details on the specific product guarantees see the product web page or talk to our team on 01926 889922.
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If you have any problem with the furniture, please give us a call immediately. If there is a defect or damage to the product, please take photos and email them to us so we can understand the problem more fully. Call our team on 01926 889922.
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Yes, If your product is in stock and you need it urgently we can try to pull out all the stops for you. This is subject to demand and your location. Please add a note at the website checkout page highlighting your urgent requirement or give our team a call on 01926 889922.
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Simply click the button on the quote that accepts the quote. This will then automatically place your order and we will be in touch for delivery times and payment.
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Yes of course, please pay online or call our team with your card details to hand. Please note, we do not accept American Express.
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Yes, our expert team would be happy to come and review the intended site to measure up and assess what you need. Please call us on 01926 889922 or email [email protected] to book a free site visit.
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Yes, we do charge for installation. Depending on your location and the complexity of your site for installation our team will quote you for installation specific to the project. Please ensure you advise us during the quote stage whether the furniture needs to be delivered upstairs, through buildings, or if delivery vans cannot get close to the location, then how far the components may have to be carried.
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You can either place an order online, or call us on 01926 889922 to speak to sales
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Please get in touch with our sales team who will enquire about setting up an account for you.
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We have access to a wide range of products, so if there’s something specific that you’re looking for, please get in touch.
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Yes of course – please get in touch and we will look up what you had from us before.
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We offer viewings at our showroom here in Leamington Spa by appointment only – please contact us if you’d like to arrange a visit.
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No, we can only supply spare fixings. If your product is under structural guarantee from us then please get in touch.
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I Have Seen a Product I Like on Your Website But I Would Like It In a Different Colour- Can You Help?
We have access to a wide range of products, so if there’s something specific that you’re looking for, please get in touch.
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Please call us on 01926 889922 and we will be able to help.
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We deliver on a 3-day service as standard, however, if you need your delivery sooner, or on a weekend, please let us know and we will do our best to accommodate it. Please note extra delivery charges may apply for weekend deliveries.
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We can certainly help you with a layout to maximise your seating area. Please call us on 01926 889922 or email [email protected] with more details and one of our sales team will get back to you.
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If you are unhappy with the goods you have received from Woodberry of Leamington Spa, please let us know within 14 days of receiving the goods and we will arrange a no-quibble collection and refund. You can let us know by phone on 01926 889922 or via email [email protected] We will need to know: Your 4-digit order number, your name, company name and postcode, what goods you received and when. Please ensure your goods are available for collection in the original packaging. If you have had the goods for more than 14 days and encountered issues with the product received, again please contact our team using our main contact details. Photographs of the product are essential so we can assess the correct course of action / replacement part required. Mostly, where products are within their warranty period (please refer to our website for this), we will be happy to address the issue with replacement parts to return the product to full functionality.
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If the item is faulty then no, please speak to us about the issue as we may be able to send replacement parts. If the item is no longer required and not faulty, as long as it is within 14 days of receipt then you may return it for a refund. Please note that you will have to cover the cost of returning the item to us.
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If you are unhappy with the goods you have received from Woodberry of Leamington Spa, please let us know within 14 days of receiving the goods and we will arrange a no-quibble collection and refund. You can let us know by phone 01926 889922 or email: [email protected]
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It depends on which product it is. The majority of wooden furniture products are delivered flat-packed. Most chairs are delivered pre-assembled. Please check the product specific web page which details whether it is delivered flat pack, part assembled, or fully assembled. We do offer installation on-site where our team will make up flat-packed products on site and put them in the correct locations for you with all packaging taken away. Talk to our team about installation on 01926 889922
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Between 3-4 weeks. If you require bespoke colours or upholstery fabrics this may be longer but our team will talk to you at the outset so you understand the lead times for specific elements. Our team will call you in advance of delivery to advise the delivery date.
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Most furniture products are delivered on an 18-tonne articulated lorry and will do kerbside pallet delivery. If you have requested that the furniture be delivered to an indoor location or you need installation of furniture, these generally come in smaller vans. For delivery to highlands and islands, this will generally be in a van. For more information on delivery methods click here for our delivery section
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Absolutely, we want to help our customers have furniture ready to serve without any business disruption. Please talk to our team about on-site installation charges.
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The delivery charge does vary based on the product you are ordering. Our basic delivery cost is £78 + VAT this is for a pallet delivery. If you have smaller products that can be posted this cost is lower. Delivery will be calculated and charged at the website checkout or our sales team can quote you the delivery cost. Get in touch on 01926 889922 or [email protected]
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We are a small company that believes in transparency of costs. We do not increase the product price to include delivery costs. Especially as delivery costs vary based on the product and your location. Therefore, we detail the charge for delivery separately from the product price.
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We deliver within the UK. If you are located in highlands and islands there might be an additional delivery cost.
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Yes, If your product is in stock and you need it urgently we can try to pull out all the stops for you. This is subject to demand and your location. Please add a note at the website checkout page highlighting your urgent requirement or give our team a call on 01926 889922.
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Part-Assembled means we have put some parts of the furniture together eg. Seat units but the whole piece still needs to be assembled. All products come with instructions and take approximately 30 minutes per table to fix together. For fully assembled furniture, talk to our team about installation at your venue on 01926 889922.
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We cannot guarantee a delivery time slot – it will be between 8 am and 5 pm on the day we have advised delivery will take place. However, if you have supplied us with the email address and mobile number of the contact on-site, our delivery driver will advise a standard 2-hour time slot where possible. If there are special instructions you need to advise us of, please get in touch with the team at 01926 889922.
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We deliver nationwide across the UK. There may be some additional cost and time involved in delivering to highlands and islands but please ask our team for a quote on delivery based on your order and the delivery address.
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Yes, there will be an additional charge per delivery address though. Please talk to our team for a delivery quote based on all the delivery addresses you need.
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Yes, but you may get charged more for 2 separate deliveries.
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If you have not had a delivery date booked in yet then yes, your delivery date can be postponed. If you have a delivery date booked, please check with our team as soon as possible at 01926 889922. The delivery may have already been dispatched and on the road. If not then we can delay delivery.
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We cannot guarantee a time slot, but our team will be in touch with you to arrange a delivery date. This is normally within 3-4 weeks from placing your order. If your need is urgent, please advise us and we will endeavour to support you. On the date of delivery, your items will be delivered between 8 am – 5 pm. However, if you have provided the email address and mobile number of the site contact then the delivery driver will advise a standard 2-hour time slot delivery once they are on the road.
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Have you been contacted by our team to confirm a delivery date? If you have been advised a date and the delivery has not been made on this date then please contact us immediately on 01926 889922. We will investigate if there is a hold-up and advise you of the situation. If you have not been contacted by our team and it has been nearly 4 weeks since you placed the order, please get in touch with us and we’ll arrange a delivery date. We do always advise customers if an item that was not yet in stock incurs a delay and adjust delivery dates accordingly.
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For orders despatched on a pallet, provided you have supplied an email address for delivery or a mobile number, our hauler Reason Transport will send you an automated message with tracking information. On the day of delivery, you will receive a message with a 2-hour delivery window. For van deliveries, we will discuss a delivery time with you when we call to book delivery.
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We work with TNT for parcel deliveries, Reason for pallet deliveries, and Amber Couriers for Van deliveries. Please always get in touch with us for any information on your delivery. You will be advised at the time of booking your delivery date who will be delivering this for you.
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Yes. All our deliveries require a signature.
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Get in touch with us as soon as possible. Please give us as much information as you can as to what is missing. Call us on 01926 889922 with your order number reference. Sometimes a parcel delivery might be split and items may still be in transit. Or you might be expecting a part delivery as some items are not in stock but you need other items of your order more urgently.
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If you don’t have a fixings pack included at all with your delivery, call us as soon as possible with the name of your product and we will get a pack sent out on next-day delivery. If you have some fixings missing from the fixings pack, have a look at the instructions to identify which fixings are missing and we will send the specific missing fixings out to you on next-day delivery. Please call us to advise on 01926 889922.
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Yes, but please contact our team as additional documentation and a EORI number is required. Call us on 01926 889922
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Yes.
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Yes, but additional costs may be applicable, and it may take longer than usual due to ferry schedules.
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Yes, but additional costs may be applicable, and it may take longer than usual due to ferry schedules.
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Yes, but additional costs may be applicable, and it may take longer than usual due to ferry schedules.
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Yes, providing there is safe access for our team to deliver in a lift. Some additional costs may be incurred depending on the ease of access and the time it takes the team.
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Yes, providing there is safe access for our team to deliver in a lift. Some additional costs maybe incurred depending on the ease of access and time it takes the team.
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Yes, providing there is safe access for our team to deliver in a lift. Some additional costs may be incurred depending on the ease of access and the time it takes the team.
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When we refer to installation, this means our expert team will come to your site to build and locate the furniture where you require it. The team will deliver, unload, unpackage, build and locate the furniture where you require it. They will remove any packaging and pallets they bring (unless you wish to keep this).
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Our installation team will build the furniture at your site and move the items to where you want them. If you can send us a layout plan ahead of time this will help the team to work efficiently. Alternatively, please ensure that there is someone on-site to advise the team where to put each item when the install team is there.
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Please advise us in advance if there are any specific safety requirements, for example, life jackets near water. Our team will have basic PPE including steel toe caps and high-vis jackets. The install team is happy to do safe contractor inductions on-site or do this in advance of arrival.
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Please advise us in advance of any safe contractor requirements needed on site so our team can prepare and submit anything required in advance of their arrival at your site.
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Please advise us what RAMS requirements there are for your site. We will complete these and return them to you in advance of the team arriving on site.
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Can Your Team Install to Multiple Locations on the Same Site? We Have Multiple Cafes and Restaurants On-Site.
Yes, but please advise us in advance of this so we can plan how long it will take the team and book enough time at your site. Generally, the team will build the furniture in one location and then drive the items around to the different places on site where they are required.
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Your venue can remain open during the installation, however we do ask for a safe, clear area to work in. For the safety of your customers and our installation team, we recommend sectioning off an area for the installation team to work in and advising your customers of this works happening.
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Yes please, our team need a clear area to work in. We will remove the packaging and rubbish generated from the installation job but not rubbish or old furniture that was there before.
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Our installation team will happily work safely alongside other tradespeople working on the site at the same time, as long as everyone is adhering to safe contractor practices. Please think about what stage of your project our installation team fits in though. We generally arrive at the end of a build or refurb project to install furniture.
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Our deliveries are usually made in 18T lorries which aren’t always suitable for residential addresses.
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We deliver on a 3-day service as standard, however, if you need your delivery sooner, or on a weekend, please let us know and we will do our best to accommodate it. Please note extra delivery charges may apply for weekend deliveries.
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We usually only ship within the UK. For orders to ROI and Europe please get in touch so that we can quote you on the shipping costs.
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We can often turn delivery around quicker than our usual 3-4 weeks. Please get in touch if you need something urgently and we will do our best to support you.
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We do offer discounts to chains and groups, please talk to our sales team about specific discounts and products you are interested in. 01926 889922. [email protected]
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We do offer discounts depending on the quantity of products you are looking to purchase. Some exclusions do apply as some products are non-discountable. We also run multi-buy offers from time to time. Subscribe to our emails to be the first to know about offers, click here. To enquire about discounts on multiple items call our team on 01926 889922.
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It depends on which product it is. The majority of wooden furniture products are delivered flat-packed. Most chairs are delivered pre-assembled. Please check the product specific web page which details whether it is delivered flat pack, part assembled, or fully assembled. We do offer installation on-site where our team will make up flat-packed products on site and put them in the correct locations for you with all packaging taken away. Talk to our team about installation on 01926 889922
-
Absolutely, we want to help our customers have furniture ready to serve without any business disruption. Please talk to our team about on-site installation charges.
-
Yes, our expert team would be happy to come and review the intended site to measure up and assess what you need. Please call us on 01926 889922 or email [email protected] to book a free site visit.
-
Yes, we do charge for installation. Depending on your location and the complexity of your site for installation our team will quote you for installation specific to the project. Please ensure you advise us during the quote stage whether the furniture needs to be delivered upstairs, through buildings, or if delivery vans cannot get close to the location, then how far the components may have to be carried.
-
Yes, providing there is safe access for our team to deliver in a lift. Some additional costs may be incurred depending on the ease of access and the time it takes the team.
-
Yes, providing there is safe access for our team to deliver in a lift. Some additional costs maybe incurred depending on the ease of access and time it takes the team.
-
Yes, providing there is safe access for our team to deliver in a lift. Some additional costs may be incurred depending on the ease of access and the time it takes the team.
-
When we refer to installation, this means our expert team will come to your site to build and locate the furniture where you require it. The team will deliver, unload, unpackage, build and locate the furniture where you require it. They will remove any packaging and pallets they bring (unless you wish to keep this).
-
Our installation team will build the furniture at your site and move the items to where you want them. If you can send us a layout plan ahead of time this will help the team to work efficiently. Alternatively, please ensure that there is someone on-site to advise the team where to put each item when the install team is there.
-
Please advise us in advance if there are any specific safety requirements, for example, life jackets near water. Our team will have basic PPE including steel toe caps and high-vis jackets. The install team is happy to do safe contractor inductions on-site or do this in advance of arrival.
-
Please advise us in advance of any safe contractor requirements needed on site so our team can prepare and submit anything required in advance of their arrival at your site.
-
Please advise us what RAMS requirements there are for your site. We will complete these and return them to you in advance of the team arriving on site.
-
Can Your Team Install to Multiple Locations on the Same Site? We Have Multiple Cafes and Restaurants On-Site.
Yes, but please advise us in advance of this so we can plan how long it will take the team and book enough time at your site. Generally, the team will build the furniture in one location and then drive the items around to the different places on site where they are required.
-
Your venue can remain open during the installation, however we do ask for a safe, clear area to work in. For the safety of your customers and our installation team, we recommend sectioning off an area for the installation team to work in and advising your customers of this works happening.
-
Yes please, our team need a clear area to work in. We will remove the packaging and rubbish generated from the installation job but not rubbish or old furniture that was there before.
-
Our installation team will happily work safely alongside other tradespeople working on the site at the same time, as long as everyone is adhering to safe contractor practices. Please think about what stage of your project our installation team fits in though. We generally arrive at the end of a build or refurb project to install furniture.
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Our installation team requires a safe, customer free area to build and install your furniture. Ideally if you can tape off or secure an area that doesn’t allow customers to access the install site then everyone will be much safer. Our team will use furniture or other elements that they can use to form a barrier and warn people if they are about to wander into a working area.
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Yes, we offer installation on all of our products – please get in touch for a quote.
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Yes. Finance is available through Systems Finance Ltd. Call our team for more information and the process for finance packages on 01926 889922.
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Quotes are valid for 30 days; the expiry date is detailed in the quote documentation.
-
Simply click the button on the quote that accepts the quote. This will then automatically place your order and we will be in touch for delivery times and payment.
-
Yes of course, please pay online or call our team with your card details to hand. Please note, we do not accept American Express.
-
You can either place an order online, or call us on 01926 889922 to speak to sales
-
Please get in touch with our sales team who will enquire about setting up an account for you.
-
We have access to a wide range of products, so if there’s something specific that you’re looking for, please get in touch.
-
Our deliveries are usually made in 18T lorries which aren’t always suitable for residential addresses.
-
Yes of course – please get in touch and we will look up what you had from us before.
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There is no minimum order here at Woodberry we sell furniture items individually, with the exception of bespoke colour or upholstery orders where a minimum quantity will apply.
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I Have Seen a Product I Like on Your Website But I Would Like It In a Different Colour- Can You Help?
We have access to a wide range of products, so if there’s something specific that you’re looking for, please get in touch.
-
Please call us on 01926 889922 and we will be able to help.
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We can send you fabric samples. Please get in touch with our team regarding what product you are interested in. Call 01926 889922
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If you are unhappy with the goods you have received from Woodberry of Leamington Spa, please let us know within 14 days of receiving the goods and we will arrange a no-quibble collection and refund. You can let us know by phone 01926 889922 or email: [email protected]
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We are able to offer bespoke colours and upholstery options and we are always keen to understand what furniture you are looking for so please get in touch if you can’t see what you are looking for on the website. Send our team a photo or description of what you want and we will try to source the right product for you. Please talk to us if you have these requirements on 01926 889922
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Typically, bar tables are 1000mm to 1100mm in height, whilst stool seating is 700mm to 800mm in height. This is significantly higher than that of dining tables and chairs which usually consist of a 750mm high table and 450mm high seat. This means that bar or poseur seating is not often favoured by older generation customers, and certainly not by disabled customers. Make sure that you have a mix of seating types to cater for your customers.
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As a rule of thumb, you should allow a minimum of 450mm to 500mm for a typical seat. Divide the full length of the bench (in mm) by 450 and this will tell you how many the bench will seat. For example: a 1500mm bench divided by 450 = 3.33, so that seats 3. On the other hand, a 1800mm bench divided by 450 = 4. A 2000mm bench divided by 450 is 4.44 – this is a generous 4-seater, not a 5-seater.
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No, we can only supply spare fixings. If your product is under structural guarantee from us then please get in touch.
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The dimensions of each product can be found on the webpage for that item.
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We cannot offer bespoke work for furniture structure, but we do offer bespoke colour and upholstery options.
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We have access to a wide range of products, so if there’s something specific that you’re looking for, please get in touch.